Services for people with developmental disabilities.
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Privacy

Notice of Privacy

USES AND DISCLOSURES OF PROTECTED HEALTH INFORMATION

Authorization

Except for the uses and disclosures described in other parts of this notice, Hattie Larlham will not use or disclosure your protected health information unless you have signed a written authorization giving permission. You have the right to revoke an authorization in writing unless Hattie Larlham has already taken action based on the authorization. To revoke an authorization, you must deliver or mail the written revocation to the Hattie Larlham privacy officer.

Uses and Disclosures Required or Permitted by Law

The law permits, and in some cases requires, Hattie Larlham to use and/or disclose your protected health information without your authorization. Hattie Larlham may use or disclose your protected health information for:

  • Any purpose required by law.
  • Public health activities (for example, where required for reporting and/or stopping the spread of disease, injuries, births and deaths) and for required public health investigations.
  • Reporting suspected child abuse, neglect or domestic violence.
  • Reporting to the Food and Drug Administration about adverse events, product defects or to participate in product recalls.
  • Your employer, if we have provided health care to you at your employer’s request and it is related to medical surveillance or a work-related illness or injury.
  • Reporting to a health oversight agency conducting audits, investigations or other oversight activities or for civil or criminal proceedings.
  • A court or administrative ordered subpoena or discovery request.
  • To report wounds, injuries, deaths and crimes to law enforcement officials.
  • County coroners, medical examiners and/or funeral directors.
  • Arrangement of an organ or tissue donation from you or a transplant for you.
  • Military purposes: if you are a member of the military for certain limited purposes or for national security or intelligence activities.
  • Your workers’ compensation claim to workers’ compensation agencies.

When applicable, Hattie Larlham will comply with state and federal HIPAA laws regarding use or disclosure of your protected health information.

Uses and Disclosures for Treatment, Payment or Health Care Operations

Hattie Larlham will use and disclose your protected health information as needed for treatment, payment and health care operations purposes. The Hattie Larlham entities will share protected health information with each other to carry out treatment, payment or health care operations activities of the organized health care arrangement.

Business Associates

As part of the services Hattie Larlham provides, it sometimes seeks the help of outside persons or businesses. These outside entities help with treatment; payment and health care operations activities like providing legal help, accrediting facilities or auditing records. To obtain their help, Hattie Larlham often must give them your protected health information. Before Hattie Larlham gives any protected health information to these outside parties, it requires them to agree to protect the privacy of your information.

Facility Directories

Hattie Larlham does maintain a directory at some of its facilities. You have the right, at the time, to register at the Hattie Larlham Center for Children with Disabilities to exclude all or part of your information from a directory and restrict what part of the information is given and to whom. Unless you ask to be excluded or for a restriction at registration, your name is included in the directory and your general condition may be disclosed to those asking for you by name.

Others Involved in Your Care

If you approve, and if needed, Hattie Larlham may disclose your protected health information to the people involved in your care or in payment of your care. If you are not available, incapacitated or have a health emergency, and Hattie Larlham determines that a limited disclosure may be in your best interest, Hattie Larlham may disclose protected health information with the people involved in your care or paying for your care without your approval. In some cases, Hattie Larlham may also disclose your protected health information to parties involved in disaster relief to help them find your family member or other persons involved in your care or paying for your care.

Fundraising and Marketing

Hattie Larlham may contact you during its fundraising efforts. You can ask to opt out of receiving fundraising information by sending your name, address and a written statement to the Hattie Larlham privacy officer. Hattie Larlham may use your protected health information to contact you about health products and services necessary for your care, about new products and services it offers and to give you general health and wellness information.

Services/Communications

Hattie Larlham may contact you to provide appointment reminders, test results or other information regarding your care. You have the right to ask, and Hattie Larlham will accommodate reasonable requests, to receive communications about your protected health information in a different way or at a different location. For example, if you want reminders not to be sent to a particular address, you must make the request and return it to the Hattie Larlham privacy officer.

Research

Hattie Larlham may use and disclose your protected health information for research purposes. If Hattie Larlham does not get your specific authorization, your privacy will be protected by the strict confidentiality requirements of an institutional review board that oversees the research and/or by representations of the researchers that limit their use and disclosure of your information.

Your Rights

Right to Receive Notice

You have the right to receive a copy of this notice on paper even if you have requested the notice by e-mail or in some other electronic transmission.

Access to Protected Health Information

You have the right to copy and/or inspect your protected health information Hattie Larlham has accumulated. This request must be in writing and signed. You can obtain a form from the Hattie Larlham privacy officer. For copies of your protected health information, Hattie Larlham will charge you a reasonable price per page, postage and for preparation.

Amendments to Protected Health Information

You have the right to request that Hattie Larlham amend your protected health information. Hattie Larlham does not have to meet your request, but will carefully consider your request. All amendment requests must be in writing, signed and state the specifics for the amendment. You can obtain a form for making the request from Hattie Larlham privacy officer.

Accounting for Disclosures of Protected Health Information

You have the right to get an accounting of disclosures regarding your protected health information. To get this accounting, you have to sign and complete a written form that you can obtain from and return to the Hattie Larlham privacy officer. It will not cost anything for one accounting in a 12-month period, but for each accounting after one in a 12-month period Hattie Larlham will charge you a reasonable price per page and postage.

Restrictions on Uses and Disclosures

You have the right to ask for restrictions on certain uses and disclosures Hattie Larlham makes of your protected health information for treatment, payment or health care operations. You can obtain a restriction request form from and return it to the Hattie Larlham privacy. Hattie Larlham does not have to agree to any restriction, but will review it and, if considered appropriate, will allow the restriction. Hattie Larlham reserves the right to stop any restriction at any time by giving you written notice. You can also stop a restriction by giving written notice to the Hattie Larlham privacy officer.

Our Approach to Security

Hattie Larlham’s online giving page is a service provided by Blackbaud, Inc. This website was created for the purpose of helping non-profit organizations receive online donations. Blackbaud is committed to protecting your privacy. Please read on for more details about Blackbaud’s privacy policy.

Complaints

If you believe your privacy rights have been violated, you can file a written complaint with Hattie Larlham. You can obtain the form from and return it to the Hattie Larlham privacy officer. You may also file a complaint with the Secretary of the U.S. Department of Health and Human Services in Washington, D.C. in writing within 180 days of a violation of your rights. There will be no retaliation for filing a complaint.

Our Commitment to Your Privacy

Since 1961, Hattie Larlham has valued the trust of the people it serves as well as their families. This trust extends to the online visitors of the Hattie Larlham website, www.hattielarlham.org, and the Hattie’s Café & Gifts website, www.hattiescafe.org and www.hattiescafe.com.

Information You Supply

Throughout the ordering process you will be asked to submit personal information. This information may include your name, address, e-mail address, phone number and credit card information. In other instances, you may provide information about other people such as, but not limited to, the name and address of a gift recipient.

Use of Information

Hattie Larlham will use the information you provide either about yourself or about an intended gift recipient to process and complete your order. Once your order has been processed and completed, this information is not shared with any organization outside that of Hattie Larlham Hattie Larlham companies or limited liability corporations like Hattie’s Café & Gifts or other Hattie Larlham programs for commercial gain.

While personal information like your name, address, phone number, e-mail address and ordering history may be retained for our records, personal financial information is not retained. At no time will Hattie Larlham, its agencies or programs like Hattie’s Café & Gifts retain your personal financial information like credit card numbers, beyond that which is necessary for these aforementioned companies, organizations, agencies and programs to responsibly maintain its own financial records.

Hattie Larlham may find it of benefit to use personally identifiable information to improve its marketing and promotional efforts, analyze site usage, improve its content and product offerings and customize its website content, layout and services. The use of information in this manner will allow Hattie Larlham to improve its site and better tailor it to meet your interests and needs.

It is the policy of Hattie Larlham, its agencies, subsidiaries and programs to cooperate with law enforcement inquiries and, where deemed necessary, other third parties to enforce laws, intellectual property and other rights. Local and international law enforcement agents can request and may receive your personally identifiable information.

Commitment to Information Security

In order to protect your information from theft or misappropriation, Hattie Larlham and Hattie’s Café & Gifts have put in place the appropriate physical, electronic and managerial safeguards to protect your personal information. These safeguards may include the use of passwords, encryption, firewalls and biometrics to keep this information secure.

The online shopping section of the Hattie Larlham website and Hattie’s Café & Gifts website uses secure socket layers (SSL) to secure your personal information on the internet. SSL is the industry standard for secure online transactions. This type of security ensures the information you send during the ordering process is protected during the transmission of this data to the appropriate billing and fulfillment departments.

Service Providers

It may necessary, at times, to provide your information to third-party service providers that Hattie Larlham has hired to provide services to the Hattie Larlham network of companies, organizations, agencies and programs. These service providers may include printers, mailing houses or auditors. These companies are asked to use this information to carry out the intent of Hattie Larlham and are not authorized to use this information for commercial or personal profit or gain.

Use of Cookies/Passive Information Collection

In some areas of its website, it may be necessary for Hattie Larlham to use cookies to accurately display or provide you with the information you request. In some instances, the website may offer certain features that are only available through the use of a cookie. Cookies can also help us provide information which is targeted to your interests. Cookies are small files that are stored on your hard drive. Most cookies are 'session' cookies that they are automatically deleted at the end of a session. In some circumstances it may be necessary to use a 'persistent' cookie. This type of cookie remains on your computer's hard drive after a session has ended. Hattie Larlham may use this information to authenticate your identity. This type of information can be used to make your use of our website more enjoyable. The cookie itself contains no personally identifiable information, but it does pass an ID to our server which allows us to tie the cookie to your personal information.

User Names, Passwords and Security

It may be necessary to provide visitors to the Hattie Larlham website(s) with a user name and password combination to safeguard or access their personal information. If you are provided a user name and password combination, except as specifically permitted by this section, you are not to disclose your user name and password combination to any third parties nor share it with any third parties. If you lose control of your password, you may lose substantial control over your personally identifiable information and may be subject to legally binding actions taken on your behalf.

Customer Satisfaction

Hattie Larlham reserves the right to contact you about your visit to the website or purchase from the website regarding your satisfaction with your shopping experience or the product(s) you purchased.

Fundraising

Unless otherwise indicated, you may be solicited by Hattie Larlham. As a non-profit organization, Hattie Larlham raises funds to ensure the organization is able to continue to provide services and supports to children and adults with developmental disabilities. The Hattie Larlham Foundation is a federally recognized, 501(c)3 organization. As such, the Hattie Larlham Foundation is a charitable organization that is legally allowed to raise funds for Hattie Larlham, any of its companies, organizations, agencies and programs for the benefit of people with disabilities. As a constituent of Hattie Larlham, you have a right to opt out of these solicitations. Out of respect for our users Hattie Larlham offers the ability to opt out of correspondence. To opt out, please contact the Hattie Larlham Foundation.

Limit of Privacy

This privacy policy is limited only to US residents.

Your Consent

By using this website, or any Hattie Larlham company, organization, agency or program website, you consent to the collection, submission, dissemination and/or use of information as described in this privacy policy or as Hattie Larlham deems necessary. Hattie Larlham reserves the right to modify or add to this policy at any time.